Privacy Policy
SMM Fame respects customer privacy and collects only the information needed to process digital creator campaign orders, provide support, manage payments, and meet legal or compliance requirements.
Information we may collect
- Name, email address, phone number, billing details, and checkout details
- WhatsApp number submitted on the product page
- Profile, post, video, reel, page, channel, or community link submitted for campaign processing
- Order number, payment status, transaction reference, and support messages
- Website usage information that may be collected through Shopify or connected tools
How we use your information
- To process and review campaign orders
- To contact you about order status, payment confirmation, or support issues
- To detect duplicate payments, failed payments, or suspicious activity
- To improve our website, products, and customer support
- To comply with legal, tax, payment gateway, and platform requirements
Payments
Payments are handled through Shopify and available payment providers such as Razorpay when enabled. We do not directly store full card details, UPI PINs, net banking passwords, or sensitive payment credentials.
Sharing of information
We may share necessary information with Shopify, payment gateways, service providers, and support tools only as required to process orders, payments, refunds, fraud checks, or customer support.
Password safety
SMM Fame never asks for your social media account password, OTP, UPI PIN, card PIN, or private login details.
Data retention
Order and support records may be retained for business, tax, legal, payment dispute, and compliance purposes.
Contact
For privacy questions or data-related requests, contact holydigitalservices@gmail.com.